Shipping policy
Shipping policy
BBQ platters
Platters are collection only from Ystalyfera, Swansea. We don't deliver food. You choose your collection time when you order, and the full address comes in your order confirmation email.
Clothing
Clothing is made to order and posted to you. We currently post to UK addresses only.
Each item is printed or embroidered after you order, so please allow 5 to 7 working days for us to make it and post it.
UK delivery costs:
- Standard: £5.50
- Standard is free on clothing orders over £99
- Express: £12.50
If you order a platter and clothing together, the platter is still collected and the clothing is posted separately.
If your parcel hasn't arrived within 10 working days of your order, email contact@texastaffbbq.co.uk with your order number and we'll chase it.